GoDial does not ask you to change, instead, you customize GoDial to match your work flow.
- Create custom dispositions or call status based on your company’s parameters, to measure call output more efficiently.
- Create custom fields to capture more information. Fields can be different types such as Dropdown and Checkbox.
- Create multiple lists and build workflows with automation and pipeline.
- Get agents to do live surveys during calls and add additional details of customers using Forms.
- Prepare multiple message templates with dynamic variables for your agents to send.