Case Study

Our Association with the best of the Market Leaders.

Use of GoDial in Real-Estate Industry

Magicbricks

Magicbricks is a full stack service provider for all real estate needs, with 15+ services including home loans, pay rent, packers and movers, legal assistance, property valuation, and expert advice. As the largest platform for buyers and sellers of property to connect in a transparent manner, Magicbricks has an active base of over 15 lakh property listings.

Association with Godial

The Real Estate giant handpicked GoDial as their autodialer and preferred mobile CRM, for their new project. An account with 50+ users distributed in different teams with varied roles is managed by GoDial. Their telecallers call from the data provided to them, and the managers instantly check reports. The association has aided the teams in autodialing calling lists swiftly, and follow-up on time with reminders. The managers have successfully been able to manage the generated leads better with advanced features in GoDial like Pipeline and Automation. A variety of reports like Summary, Productivity and Monthly performance; can be exported with a click of a button. This has helped the Managers not only manage leads better but has also given them a multitude of statistics to assess the performance of their team properly.

Magicbricks has made over 30,000 calls with GoDial for

Use of GoDial in the Petrochemical Industry

Bharat Gas Agencies

Bharat Petroleum Corporation Ltd. (BPCL), a Fortune 500 Company is a major player in the Refining and Marketing of petroleum products in India. The Company today is a fully integrated entity after the incorporation of its upstream subsidiary Bharat Petro Resources Limited. The Company today offers fully integrated operations with the incorporation of its upstream subsidiary Bharat Petro Resources Ltd. in 2005. BPRL now has interests in 20 Exploration blocks in India, Australia, Brazil, East Timor, Indonesia & Mozambique.

Association with Godial

During the lockdown, the LPG cooking gas providing department of theirs was suffering from a lack of communication with their customers. The manual booking and reminders of payments were the things that were suffering the most, as the lockdown had ceased any sort of movement. Their agents even could not go door to door to inform people about the new updates. Today, with the assistance of GoDial most of the agencies of Bharat Gas across Maharashtra (One of the most affected states due to Corona) have succeeded in not only connecting with their customers with the autodialer of GoDial but have been able to maintain records and track the performance of their agents with the in-built CRM of software.

Bharat Gas Agents are now using GoDial for:

Use of GoDial in the Dealership Industry

Personal Collection

Personal Collection or PC is a direct selling company based in the Philippines, that provides high-quality products and livelihood for thousands through its dealer network. It operates through the commitment of hardworking people who have discovered financial freedom and the Great Life, which is the ultimate incentive for doing business with PC.

Association with Godial

The intercountry business relationship started when PC was looking for a simplified solution to the rather complicated problem of new customer acquisition, ordering goods from vendors to payment collection. With Godial’s autodialer, they now not only connect to more customers but can track the life cycles of their leads with its built-in CRM. The reminder feature of Godial and exporting of reports helped them to maintain vendor orders easily without investing in manpower. Even a complex problem like the collection of payments has become easier for them with GoDial’s task of creating facilities.

Personal Collection is invested in us mainly because of GoDial's

Use of GoDial in the E-Commerce industry

Future Group

Rewrite Rules, Retain Values – this simple idea has been at the core of their business since the inception of Future Group. Today, a wide portfolio of brands in food, FMCG and fashion, complement the country’s pioneering modern retail networks. More than 600 million customer visits are recorded across the 2,000 Future Group retail stores, covering over 24 million square feet of space in over 400 cities and towns. Millions more interact with group brands and businesses through e-commerce sites, social media, and mobile apps like FuturePay and EasyDay Club.

Association with Godial

Connecting with customers, especially for a team that was now remote became a problem for the group during the pandemic as the lockdown crippled people to their sofas. With Godial’s auto-dialling feature connecting with customers became hassle-free and the in-built tracking aided them in keeping a track of their training and day-to-day activities. GoDial’s association with them did not stop there, for the autodialer and CRM went on to help them in selling their insurance policies. With the autodialer, more connections could be made in less time and the CRM helped their agents to do all this from the safety of their home, and the managers could easily track the progress from the web dashboard and prepare reports.

Future Group has been successful with GoDial in

Case Study

Magicbricks

Bharat Gas Agencies

Personal Collection

Future Group

Godial

Product

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Case Study

Magicbricks

Bharat Gas Agencies

Personal Collection

Future Group

Godial

Product

Links

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How Automatic Call Number Identification Can Revolutionize Your Customer Service Experience

Boost Customer Satisfaction with Call Center Software with SMS Capabilities – Top 3 Companies and Benefits Explained

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