Get Insights into every call with GoDial Cloud Call Recording
Simplify Call Recording with GoDial App. Capture valuable customer interactions and gain valuable insights for improved customer service, sales effectiveness, and enhanced team training by recording every call made by your team.
- Effortless Recording
- No KYC Hassle
- No Third-Party Dependence
- Universal Access
- Secure and Long-Term Storage
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Why Call Recording Matters for Businesses
Listening to call recordings enables managers to evaluate conversations and provide targeted feedback to their teams.
Real-life examples from call recordings are excellent for training new team members.
For industries with strict compliance requirements, call recording provides a secure way to document communications.
Analyzing call recordings reveals patterns in customer preferences, helping businesses make informed decisions.
The Importance of Call Recording and How It Benefits Businesses
How to Record Calls Using GoDial Cloud Call Recording
Follow these simple steps to enable call recording in the GoDial app:
1. Login to the Dashboard
Visit app.godial.cc, go to the Recording tab, and enable call recording.
2. Ensure Contact Numbers Are Entered
Navigate to the Team and Members tab and verify that users' phone numbers are entered. If missing, add them to ensure proper functionality.
3. Set the Dialer on the Enterprise App
Log in to the GoDial Enterprise App.
Go to the Settings tab and select Phone Dialer With Call Recording under the Default Dialer. Click "Set."
4. Make a Call
Open a contact list or manually enter a number and make a call.
The first call connects to the Recording Number.
5. Merge Calls
A pop-up will prompt you to place the second call. Click it and merge the calls.
The receiver will only see your contact number.
6. Dispose and Save
Once the call ends, dispose of it by saving the details.
7. Access the Recordings
Testimonials
LabelKraft
Godial is the best Telecalling software in India, We specially love the Mobile CRM. Godial has increased our team productivity and we can track the team's performance easily.
CERT Technology
We would like to express our satisfaction on Godial Outbound Calling Software . This Telecalling app doesn't require training at all. We are statisfied with Godial .
PRT Enterprise
Very good basic feeling app to efficiently call through a list of leads and take notes and categorize after each call. Call back reminders are a nice touch.It's an great app for telecalling.
