Call Recording is an essential part in outbound calling, primarily for maintaining compliance and QC. However, GoDial is a mobile based dialer. We use your phone to dial out calls. This has advantages, instant setup, no hardware, no VOIP charges. SIM based calling is cheaper than VOIP.
However, this comes at a cost. Since GoDial does not control the call, it cannot monitor, record or log it in any way.
Currently, Android and iOS platform have both stopped allowing call recordings natively. Thus, we are afraid we cannot offer this feature just yet.
Android 11, shows promises of Call recording, We hope once that is out we can include this feature as well.
Feel free to talk to us to discuss, integration with Twilio, Knowlarity, Exotel, to facilitate Call Recording, Caller ID and many other features.
│Voice Recording vector created by stories — www.freepik.com