A CRM, or customer relationship management, system is a tool that helps businesses manage their customer interactions.
By using a CRM, businesses can keep track of customer contact information, interactions, and purchase history. This information can be used to improve customer relationships and sales.
There are many benefits of using a CRM for businesses.
A CRM system can be used to improve customer relationships.
By keeping track of customer interactions and purchase history, businesses can provide better customer service and support.
A CRM can be used to increase sales.
By tracking customer contact information and interactions, businesses can follow up with customers who may be interested in purchasing products or services.
A CRM system can also be beneficial for businesses because it is mobile based.
This means that businesses can access their CRM system from anywhere.
Business is about people, the more you connect and convince, the more your chances of boosting sales. A mobile-based CRM will help in maintaining the connections made through calling, texting and mailing.
Perhaps the most important benefit is that a CRM can help businesses improve their customer relationships. By tracking customer interactions and data, businesses can identify areas where they can improve their customer service.
Additionally, a CRM can help businesses automate their customer-related processes, which can save the business time and money.
A CRM can help businesses segment their customers and target their marketing efforts more effectively.
There are many different types of CRMs available, ranging from simple contact managers to complex enterprise systems.
Mobile-based CRMs are becoming increasingly popular, as they allow businesses to manage their customer relationships on the go.
Additionally, many CRMs offer features such as an auto-dialer, which can help businesses make and receive calls more efficiently.
Some CRMs even allow businesses to work from home, which can further improve efficiency.
It can be difficult for most organisations and a needless investment in setting up a brick-and-mortar call centre and paying for unwanted manpower, specially startups.
With property prices increasing every time you inhale oxygen, the need for mobile CRM is more than ever. An application to be more precise.
How does it work?
The concept of mobile CRMs might sound complicated but in reality, it is not. It does the following things.
· It feeds data into its system.
· Then sets a reminder according to your convenience.
· It stores all the feedback given by you on your sales prospects.
· It prepares lists based on that feedback and prepares data for you to use.
Simply by doing this, it follows the entire life cycle of a sales prospect, and all this is done on your smartphone.
Choosing the right CRM for your business can be a challenge. However, there are many CRM vendors that offer free trials of their products, so you can try out a few CRMs and see which one works best for your business.
Godial is a software that enables you to make more than 150 calls with just a command. The hassle of typing numbers for every call is a thing of the past. Godial has successfully automated the entire process, which not only saves time but improves productivity.
And the dexterity of the application does not end here. It has the capability of storing feedbacks, generating a list based on those feedbacks for following up later.
It also possesses an in-built CRM, which does everything a CRM department does from a simple smartphone, saving on manpower and infrastructure required for the department.
With the feature of bulk messaging, it takes care of your messaging needs too.
With Godial you can easily –
1. Turns any phone into a call center like auto dialer and CRM.
2. No hardware, No setup cost, No VOIP, No call charges, simply start off using your phones. Instant setup and do it yourself platform for any business that makes phone calls.
3. Send messages or WhatsApp after every call, make voice notes, set callback reminders.
4. Perfect for work from home, a central dashboard to see the team progress, manage contacts, team, and reports.